UnitedHealthcare has reached a $2.5 million settlement to resolve a class action lawsuit alleging that the company made illegal telemarketing calls, breaching federal regulations.

The lawsuit contends that UnitedHealthcare, a health insurance provider, doesn’t comply with the Telephone Consumer Protection Act, which forbids companies from making telemarketing calls using artificial or prerecorded messages without obtaining prior consent from the recipient.

This settlement is expected to impact over 12,000 individuals.

Here’s what you need to know about the settlement and who can receive payments.

Who qualifies for the settlement payment?

Individuals who received one or more prerecorded phone calls from UnitedHealthcare’s Medicare and retirement non-licensed retention team, community and state national retention team, or Medicare and retirement collections team between January 9, 2015, and January 9, 2019, and were not members of UnitedHealthcare or a third party authorized to receive such calls are eligible for compensation.

Those who qualify should have received a notice regarding the settlement via email or postal mail.

What is the payment amount?

The amounts for these payments are projected to be between $350 and $1,000 per eligible individual, as stated in the settlement. The actual payment amount will depend on the total claims submitted.

How to file a claim?

Eligible individuals would have received a notice through email or mail with instructions on how to claim payment. This notice includes a special login code and password for online claim submission.

Claims can be filed through an online electronic form or by downloading a PDF, filling it out, and mailing it in. All claims must be submitted by April 15, 2025.

What if you are eligible but do not take action?

Those who qualify for a settlement payment but do not submit a claim will not receive any compensation.

What comes next?

A court is scheduled to decide on June 20, 2025, whether to give final approval to the settlement.

Settlement follows a significant data breach

This settlement comes in the wake of a major data breach affecting approximately 190 million UnitedHealth Group customers that occurred last February. The incident caused significant disruptions at Change Healthcare, owned by UnitedHealth, preventing healthcare providers from receiving payments due to system outages. Hackers accessed sensitive customer information, including identification, banking details, and health records. Those impacted have already been notified, and the exact number of affected individuals will be determined later.

Greta Cross is a national trending reporter. Follow her on X and Instagram @gretalcross.