Record Summer Travel but Cancellations were Lower than Expected
According to the Transportation Department’s recent report, U.S. airlines have only canceled 1.6% of their flights this year, even with a record number of travelers during the summer and significant interruptions in July caused by cybersecurity issues with CrowdStrike.
As of Tuesday, the cancellation rate for this year is slightly up from 1.5% in 2023, but it’s better than any cancellation rates from 2017 onwards when it was at 1.4%.
Last week, the Transportation Security Administration (TSA) announced that summer travel in the U.S. has reached an all-time high and anticipates record numbers of passengers for the upcoming Labor Day holiday, which marks the end of summer.
The TSA predicts it will process 17 million air travelers from Thursday to September 4, an increase of 8.5% compared to the previous year’s holiday period. Airlines for America, a trade association, indicated that airlines will offer 3.3% more seats from U.S. airports through Monday compared to 2023.
On July 7, the TSA processed 3.01 million airline passengers in one day, making it the highest recorded number of travelers in a single day, marking the first time it exceeded 3 million.
A software update from CrowdStrike last month caused major issues for Microsoft systems, impacting numerous airlines and resulting in thousands of flight cancellations.
Delta Air Lines alone had to cancel around 7,000 flights over five days, which affected 1.3 million passengers and caused them to take longer to recover than other airlines.
The FAA continues to tackle the ongoing shortage of air traffic controllers.
In June, the FAA announced it would maintain cuts to minimal flight requirements at busy New York City area airports extending through October 2025 due to air traffic controller shortages. Recently, the FAA ordered 12 air traffic controllers in New York to relocate to Philadelphia for up to two years to redistribute control of some airspace in New Jersey.