PlayStation has announced it will discontinue its online first-person shooter, Concord, less than two weeks after its release.

Following its launch on August 23, Concord will cease operations on Friday, due to an influx of unfavorable feedback, as revealed in a blog post from game director Ryan Ellis on Tuesday.

“While several aspects of the experience connected with players, we acknowledge that other features and our initial launch did not meet our expectations,” wrote Ellis. “Consequently, we have decided to take the game offline starting September 6, 2024, as we explore alternative options that can better serve our players.”

Players who purchased the game will receive full refunds, and sales will stop immediately while developers evaluate the best way forward.

Why Did Concord Fail?

Concord experienced weak weekly sales, peaking at only 697 simultaneous players, which is considerably low for a title under the Sony Interactive Entertainment brand, according to Variety.

Forbes video game critic Paul Tassi attributed Concord’s failure primarily to its $40 price tag, especially since many other hero shooter games are available for free.

Tassi also noted that the market is saturated with the hero shooter genre, making it difficult for new games to succeed, citing successful titles like Overwatch and Valorant. He further criticized the game’s character designs, overall aesthetics, and inadequate marketing strategy, among other factors.

“It’s evident that the concept and execution of Concord went seriously wrong in every aspect,” he remarked.